How do you make money?
Our fee is inside the per-unit price you see. One line item, no markups you find later. For tooling-heavy programs we sometimes work on a flat project fee so you can see the factory's price separately. We tell you which before you approve the quote.
Do you sign NDAs?
Yes. Before we look at your drawings, before we share them with any factory. If you don't have one, ours is ready.
What's the minimum order size you take on?
We take on prototype and low-volume programs (single units through hundreds) through high-volume production (10,000+ per year). The fit depends more on the process and complexity than the quantity. Some processes like injection molding have meaningful setup costs that make very small batches uneconomic without existing tooling.
How long from inquiry to first quote?
Under 48 hours for most inquiries. Complex multi-process programs or unusual materials can take longer. We'll confirm the turnaround within 24 hours of receiving your drawings.
What do you need from me?
To start a conversation: a description, a sketch, or a photo. To give you a rough number: same thing plus a rough quantity. To give you a real quote: drawings or CAD, material, and quantity. We help you get from one to the other.
Do you do DFM (design for manufacturability) review?
Yes, on every program. Before tooling is cut, we run a DFM review with the factory's engineering team covering draft angles, wall thicknesses, tolerance stack-ups, gate locations, and assembly considerations. Most issues we catch save weeks of rework later.
Who owns the tooling?
You do. Tooling you pay for is your property. We document this in the engagement agreement. If you ever want to move production, the tool moves with you.
Can you manage multi-process assemblies?
Yes. Programs that combine CNC, injection molding, and fabrication under a single BOM are common. We coordinate across the shops and manage the assembly handoff.
Are the shops certified?
Yes. ISO 9001 is the baseline. Every shop we qualify carries it. If your part needs more (automotive, aerospace, or medical), we route to a shop with IATF 16949, AS9100, or ISO 13485 as appropriate. We confirm the right fit before we quote.
What kind of inspection do you do?
Every program includes pre-shipment inspection against your approved first article and drawing specifications. We can add in-process inspection (inline measurement, SPC charts) and PPAP documentation on programs that need it.
What if a shipment fails inspection?
Nothing ships without your sign-off on the inspection report. If a shipment fails inspection, we work with the shop to rework or replace before release. The commercial terms for quality escapes are defined in the engagement agreement.
Where are your factories located?
We run sourcing and production oversight out of Marktredwitz, Bavaria, and place each part with a shop we have qualified for it, chosen by process capability and program fit. Every shop is vetted in person or by a video walk-through before we use it, and we tell you which one is making your part.
How do you protect my designs?
We sign an NDA with you and with the shop before a single drawing changes hands. We place your part with the one shop we have qualified for it, not a pool of bidders, and we do not share your company identity until you authorize it.
What Incoterms do you work with?
We quote on your preferred terms. Most programs settle on EXW, FOB, or DAP depending on the destination and your existing freight contracts. We can manage the full logistics chain on DDP terms if you prefer a single invoice.
What happens if a shop goes down or misses a deadline?
For ongoing programs we keep a qualified backup shop for the critical parts. For single-source programs, we manage the escalation directly and keep you informed. Our reputation depends on delivery. We treat shop failures as our problem, not yours.